Lost/Stolen/Damaged Passports

  1. GATHER AND PREPARE THE FOLLOWING DOCUMENTS:

    • Complete Passport application :  DS-11 Form
      • PLEASE NOTE: In order for TVS to submit your application to the U.S. Department of State the application must:
        • Be filled out online
        • Contain the 2D barcode on the left hand side (barcode will appear on application if it is filled out online)
    • Please do not sign the application until you take the oath administered by the passport acceptance agency.
    • Please note you will have to provide detailed information regarding how the passport was lost/damaged
    •   2 recent passport size (2x2) photographs.
    • Original proof of US citizenship.
    •  Proof of Identification (State issued ID or Driver's License)
    • Copy of itinerary for rush services.
    • Completed Total Visa Solutions form (213 KB).
    • Money Order or Check for $170.00 payable to: U.S. Department of State
  2. PLEASE CALL OUR OFFFICE TO RESERVE A SUBMISSION SLOT

    • Due to new regulations by the US Department of State we must reserve a submission slot for your passport application. For this process, complete TWO  Authorization letter (180 KB) for release to Total Visa Solutions.
  3. GET YOUR DOCUMENTS AUTHORIZED:

    • Go to your local  Post Office or Court to present the documents to an acceptance agent for authorization.
    • You will sign the DS-11 form in the presence of the acceptance agent.
    •   After the authorization is completed, they will take the following list of documents, seal them up and give the sealed envelope back to the applicant:
      • DS-11 Form
      •  2 Passport pictures
      • Original Proof of Citizenship
      • Proof of Departure
      • 1 TVS Authorization Letter
      • Money Order/Check for $170.00, payable to : U.S. Department of State
      • Seales Envelope
      • The Second Copy of the TVS Authoriztion Letter
      • TVS Work Order
  4. SEND THE FOLLOWING to TVS (Fees Apply):

    Total Visa Solutions

    Attn: Passport Department

    4801 Woodway Dr.

    Ste 160 W

    Houston, TX 77056

    713-623-0211